What this policy covers
This policy covers storage used by DataVisitors and its tracker. Read our privacy policy. Customers remain responsible for their notices and required consent.
A cookie can accompany browser requests. Local storage keeps entries without automatically sending them. A script can still read and send their values.
The analytics tracker uses no cookies
The DataVisitors tracking script does not read or write analytics cookies. This does not mean every mode uses no device storage.
The default automatic mode selects stateless measurement for visitors in the European Economic Area, United Kingdom, Switzerland, and unresolved countries. Other regions can use local storage. The customer can force strict mode for all visitors.
Stateless measurement counts events without persistent visitor storage. It does not mean collection stops. The service uses a daily identifier that differs between projects.
Local-storage entries
When device storage is allowed, the tracker can use these entries on the measured website:
| Entry | Purpose |
|---|---|
sg_aid |
A random visitor identifier for repeat visits. |
sg_sid |
The current session identifier. A new session starts after thirty minutes without activity. |
sg_last |
The last activity time used to determine the session. |
sg_idt |
A short digest that avoids repeated identification messages when the supplied identity and traits stay unchanged. |
sg_regime |
The storage mode that the tracker previously received. |
sg_optout |
A refusal marker that tells the tracker to stop sending events. |
Local storage has no automatic expiry. Entries remain until the tracker, browser, or user removes them. Session timing does not itself expire the entry.
Local storage belongs to the website origin. Relevant identifiers travel to DataVisitors with permitted events.
Consent, privacy signals, and opt-out
Global Privacy Control and Do Not Track cause the tracker to use stateless measurement by default. Explicit consent through the customer’s consent integration can permit device storage afterward.
A customer can configure the tracker to hold events locally until a consent decision. Its integration determines the subsequent state.
Withdrawal of storage consent clears the tracker’s visitor and session entries. Stateless measurement can continue. Use a tracker opt-out to stop events instead.
Where a website provides the DataVisitors privacy widget, choose “Don’t count my visits” to set sg_optout. The tracker clears its other device entries and pending events. The refusal marker remains so the choice survives a later visit. Choosing to count visits again removes that marker.
The choice applies to that browser and website. It does not erase earlier events or apply to another device.
Cookies needed by our application
DataVisitors uses first-party cookies to provide its website and accounts. Public pages and forms can also start a session; these cookies are not restricted to signed-in visitors.
| Cookie | Purpose and duration |
|---|---|
| Session cookie | Maintains the session and form state. The configured idle lifetime is 120 minutes. |
XSRF-TOKEN |
Helps protect form requests against cross-site request forgery. Its lifetime follows the session. |
| Remember-me cookie | Supports “keep me signed in” when selected, for up to four hundred days, subject to sign-out or invalidation. |
appearance, palette, palette_accent |
Remember display choices for up to a year. |
console_dashboard_launchpad_dismissed |
Remembers that you closed the getting-started panel, for up to a year. |
The application also stores appearance in local storage. Unlike the preference cookie, that local entry has no fixed automatic expiry.
Other services and your controls
Our pages can request fonts from rsms.me. Payment checkout uses Stripe. Network services can process request information even when no cookie is set. See our subprocessors and privacy policy for the broader data handling.
Use browser settings to inspect, block, or remove cookies and site storage. Blocking essential cookies can prevent sign-in or form submission. Clearing preferences resets the relevant choices.
Clearing all storage also removes an opt-out marker. Set the opt-out again afterward if you want it to continue. Clearing browser storage does not delete server records. Use the privacy request process on our contact page for those records.
We update this policy when storage behavior changes.
Contact DataVisitors
Use the contact page for privacy requests, billing questions, or a signed processing agreement.